A new ground-breaking mobile app for intermodal tank operators has been launched following high levels of customer demand for increased digitisation.

RAM Intermodal Software’s Tank Connect mobile app was developed to boost the bottom line of businesses that use its Monitor4000 tank operating software.

“Customers have been universally impressed with the usability and features that Tank Connect has to offer,” said Ian Rawlins, RAM’s General Manager.

RAM Intermodal’s customers were struggling to get quick, reliable data on loads and discharges back into the system. Faced with this challenge, RAM’s team of software developers has optimised the app to provide a simple, clear interface that allows truck drivers and other supply chain professionals to easily view and maintain data without being overwhelmed by unnecessary information. RAM carried out customer prototype workshops to ensure that the look and feel was exactly aligned with customer expectations.

Tank Connect enables users to search for an open order using the order number or unit key, review product information, including the load/discharge location and reference, and to review and update the date, time, weight and temperature using a clear and practical interface.

Trusted users can update data directly, which means that real time updates are sent to Monitor4000 when the device is online, boosting operational efficiency.

The app now makes updating data more reliable, quicker and less of a time-intensive, manual process. For example, job section dates can pass through the system to update other sections, which will allow an operations team to allocate work more effectively.

“This increase in efficiency for suppliers should lead to quicker decision making and faster invoicing, boosting the bottom line of RAM Intermodal’s customers” said Richard Shaw, Sales Director at RAM.

At every stage, the team has put new features through automated end-to-end tests and quality assurance testing on all platforms. This forensic attention to detail has also been applied to security. User access is managed through the main system inside customer firewalls.

The app is password or PIN code protected and uses a token-based authentication system that means no user credentials are stored on the device itself. All external updates can be monitored through the RAM communication centre, an important recent enhancement to the Monitor4000 system.

“The Tank Connect interface communicates over an encrypted secure connection, which minimises malicious attempts to decipher data traffic,” added Shaw.

In the last few years, mobile apps have been transforming how we shop, eat and live, and it is now time for them to transform intermodal logistics. With the Tank Connect mobile app, RAM is helping its customers to drive this process, supporting business growth via digitalisation.

The user-friendly and secure app is available on iOS and Android platforms or as a web app on Evergreen browsers such as Edge, Chrome, and Safari. Tank Connect enables subcontractors to review key information while on the move, making real time updates possible and enhancing customer service.

For more information, visit: www.ramintermodal.com

28th Mar 2018

28th March 2018