The CLH Group’s facility in Villaverde has started to use digital delivery notes. It said in an online statement that “this new system reinforces the efficiency and sustainability of the loading process.”

It said it has introduced the new system to manage all documentation associated with road tanker loading operations through the e-CLH mobile app.

José Luis Romero, Logistics Systems Manager at CLH, said: “Thanks to this new tool, drivers can download fiscal, sales and transport data to their mobile phone or tablet and update them as fuel deliveries are made.”

CLM said the subsequent load distribution process is streamlined because drivers have all the information on their device and only have to record the various steps which also helps avoid human errors and guarantee better information reliability. 

All the details are sent in real time to its computer systems so the information is centralised, updated and accessible. This immediacy also reduces the fiscal risk as it speeds up responses to requests for information from the various government agencies.

CLM said it will be gradually taking the system to all other plants, and also expanding its features.

Yvette Sada, Head of Customer Service and Control Service, said: “For this first phase, paper delivery notes will co-exist with electronic ones, but we’re finalizing new improvements so the process will be completely digital very soon, which requires an adaptation period for customers.”

The statement said drivers won’t even have to get out of their lorries and, once they stop in the printing area, the process will start automatically to gain time and efficiency.

The new delivery notes will make it possible for recipients, carriers and oil operators to automatically receive a digital copy in their systems which prevents delays and mishaps when sending documents in addition to facilitating the control and processing of this information.

Moreover, CLM said it will simplify daily tasks because there will be no more paper copies to scan and it won’t be necessary to physically file them as digital delivery notes will be legally valid with the public authorities following the recent regulatory reforms, the modification of which we promoted.

Sada added that once the entire process is underway, “we’ll avoid printing eight million delivery notes a year which is equal to 40,000 kilos of paper.”

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14th April 2020